How did TRINAPS reduce costs and increase productivity with Netwo?
Founded in 2007, TRINAPS is a regional alternative telecoms operator dedicated to SMEs, key accounts and local authorities. Its core business: providing customers with high-quality telecommunications services
(Internet access, fiber optics, xDSL, IP telephony, multisite interconnections, data center hosting, Wi-Fi networks).
TRINAPS key figures
- 30 experts
- 15 years of experience
- +500 satisfied customers
- 4 antennas
The aim of TRINAPS?
Propose competitive offers and optimize team organization.
- Time-consuming customer eligibility tests.
- Business processes (ordering, reselling, deployment follow-up, customer relations, invoicing) lacking efficient monitoring.
- High tariffs leave little room for profit margins.
- A multicollection tool reducing customer eligibility tests from 3 hours to 30 minutes.
- A highly intuitive tool that provides all your contacts with all the information they need (customer info, purchasing info, accounting info, etc.), enabling efficient follow-up.
- Attractive rates, enabling us to offer competitive products and services.
TRINAPS' favorite features
The eligibility tool
With the Netwo marketplace, TRINAPS has access in just a few clicks to the product catalogs of numerous infrastructure operators throughout France. TRINAPS submits an offer that meets its customers' expectations within a short timeframe. Thanks to the Netwo platform, customer eligibility tests are reduced from 3 hours to... 30 minutes!
Billing tool
The invoicing stage is simplified thanks to Netwo: the appendix explains each line perfectly, displaying dates, details, the service number, the name of the customer to be invoiced... which considerably reduces the time spent on invoicing.
"Before Netwo, the sales team would spend around 3 hours working out eligibility: comparing the sites of all possible suppliers, seeing the possibilities according to customer addresses and making our quotation. Today, with Netwo, this time is reduced to around 30 minutes: we've saved precious time!"
Purchasing Manager at TRINAPS
Victoria PEREZ
Netwo benefits
Increased margins
By choosing to work with Netwo, TRINAPS is able to offer its customers competitive rates.
Tenfold efficiency
TRINAPS appreciates the centralization of data and benefits from unified processes rather than repeating the process N times on N different operator portals.
Greater simplicity
Ergonomic, powerful and intuitive, the Netwo solution was quickly adopted by all TRINAPS teams.
Why don't you try it out?
Choose an all-in-one solution for optimal management of your employees' business expenses.